Information and Communication Officer

Contract Duration: 11 months

ABOUT THE ROLE

Lindii Peace Foundation LPF is seeking a creative, proactive, and detail-oriented Information and Communication Officer to support the organization’s communication, information management, visibility, documentation, and knowledge-sharing activities across its humanitarian and development programmes.

The successful candidate will support the development and dissemination of communication materials that highlight programme achievements, document organizational impact, promote accountability, and strengthen LPF’s visibility among communities, donors, partners, and other stakeholders. The role will involve collecting and organizing programme information, producing clear and engaging content, supporting digital communication platforms, and ensuring that communication products are accurate, consistent, and aligned with organizational standards and donor visibility requirements.

The Information and Communication Officer will work closely with programme teams, the MEAL unit, field personnel, and management to capture programme results, success stories, lessons learned, and human-interest stories while ensuring that all communication activities uphold safeguarding principles, informed consent, confidentiality, and the dignity of programme participants.

KEY RESPONSIBILITIES

Communication Planning and Content Development

• Support the development and implementation of LPF’s communication plans, content calendars, and visibility activities.
• Develop clear, engaging, and audience-appropriate communication materials, including articles, newsletters, human-interest stories, programme updates, press releases, case studies, and organizational profiles.
• Translate technical programme information into accessible content for donors, partners, communities, staff, and the general public.
• Collect and organize information on programme activities, achievements, challenges, and results for communication and reporting purposes.
• Review and edit communication materials to ensure accuracy, clarity, consistency, appropriate language, and alignment with LPF’s communication standards.
• Support the development of key messages, talking points, presentations, and other materials for organizational events and stakeholder engagements.

Programme Documentation and Storytelling

• Work with programme teams and field personnel to document project activities, milestones, outcomes, success stories, and lessons learned.
• Identify opportunities to develop human-interest stories and case studies that demonstrate the impact of LPF’s humanitarian and development interventions.
• Conduct interviews with programme staff, community representatives, beneficiaries, and other relevant stakeholders, subject to informed consent and safeguarding requirements.
• Capture and organize photographs, videos, quotations, testimonials, and other approved multimedia content to support programme communication.
• Ensure that stories and communication materials accurately represent programme activities and reflect the experiences and perspectives of affected populations respectfully.
• Maintain an organized repository of approved photographs, videos, stories, publications, reports, and other communication assets.
• Coordinate with the MEAL team to ensure that programme achievements, statistics, and reported results used in communication materials are verified and properly attributed.

Organizational Visibility and Branding

• Support the implementation of LPF’s organizational branding and visibility standards across communication materials and programme activities.
• Ensure the appropriate use of organizational logos, templates, visual identity, and approved messaging in publications, presentations, banners, reports, and other materials.
• Support compliance with donor visibility and acknowledgement requirements in line with approved project agreements and communication guidelines.
• Develop and update organizational communication materials, including brochures, fact sheets, organizational profiles, programme summaries, and information briefs.
• Support the preparation of visibility materials for community events, stakeholder meetings, workshops, trainings, and programme launch.
• Review communication products for accuracy, branding consistency, and compliance with relevant organizational and donor requirements before publication or distribution.
• Maintain records of visibility materials produced and support documentation of communication and visibility activities.

Digital Communication and Online Platforms

• Support the management and updating of LPF’s approved digital communication platforms, including the organizational website and social media channels, where applicable.
• Prepare and publish approved content to communicate programme activities, organizational updates, achievements, events, and relevant announcements.
• Develop engaging digital content using appropriate formats, including graphics, short videos, photographs, captions, and information cards.
• Monitor audience engagement and feedback on organizational communication platforms and share relevant observations with management.
• Ensure that published information is accurate, professional, respectful, and consistent with LPF’s organizational values.
• Support the development of digital communication campaigns to increase awareness of programme activities, humanitarian priorities, and organizational initiatives.
• Identify opportunities to improve the reach, accessibility, and effectiveness of LPF’s digital communication.
• Maintain appropriate records of published content, digital communication activities, and available engagement statistics.

Information Management and Knowledge Sharing

• Support the collection, organization, storage, retrieval, and dissemination of approved organizational and programme information.
• Maintain structured digital archives of communication products, programme photographs, videos, publications, and other approved materials.
• Support the preparation and dissemination of organizational updates, internal newsletters, staff announcements, and other approved information products.
• Work with programme teams and the MEAL unit to identify relevant information for documentation, learning, reporting, and external communication.
• Assist in preparing presentations, briefing notes, information sheets, and other materials for internal meetings and external engagements.
• Promote timely sharing of accurate programme information among relevant teams and stakeholders, subject to authorization and confidentiality requirements.
• Support the development and use of templates and standard procedures for communication, documentation, and information sharing.
• Ensure that sensitive organizational information and personal data are handled in accordance with LPF policies and applicable data protection requirements.

Media Relations and External Communication

• Support the preparation of media statements, press releases, organizational announcements, and other external communication materials when required.
• Assist in coordinating media visits, interviews, and other media engagements, subject to management approval.
• Maintain an organized record of media coverage, external communication activities, and relevant stakeholder engagements.
• Support the preparation of communication materials for meetings with donors, partners, government representatives, and other stakeholders.
• Ensure that external communication is accurate, consistent, professionally presented, and approved by the appropriate authority before release.
• Refer media inquiries, sensitive communication issues, and requests for official organizational positions to designated management representatives.
• Support the development of communication messages that strengthen LPF’s credibility, visibility, and relationships with relevant stakeholders.

Event Communication and Coverage

• Support communication and documentation for workshops, trainings, programme launches, community engagement activities, stakeholder meetings, and organizational events.
• Prepare event announcements, invitations, agendas, presentations, banners, and other communication materials as required.
• Coordinate the collection of approved photographs, attendance information, quotations, and event highlights for reporting and communication purposes.
• Produce timely event summaries, highlights, and post-event communication materials.
• Ensure that photography, filming, interviews, and public communication during events comply with safeguarding, consent, and confidentiality requirements.
• Support the preparation and distribution of approved event materials to relevant internal and external audiences.

Safeguarding, Consent and Ethical Communication

• Ensure that communication materials involving programme participants are developed and disseminated in accordance with LPF’s safeguarding policies, Code of Conduct, and applicable donor requirements.
• Obtain or coordinate appropriate informed consent before collecting or publishing identifiable photographs, videos, interviews, testimonials, or personal stories.
• Ensure that children and other vulnerable individuals are represented safely, respectfully, and with due consideration for their dignity, privacy, and best interests.
• Avoid publishing information that could expose programme participants, staff, communities, or operational locations to security, protection, or other risks.
• Use respectful, non-discriminatory, and non-stigmatizing language in all communication products.
• Protect confidential information and ensure that sensitive stories or materials receive appropriate review and authorization before publication.
• Report safeguarding concerns, suspected misconduct, or unauthorized disclosure of sensitive information through established organizational channels.

Coordination and Capacity Support

• Work closely with programme managers, project officers, MEAL personnel, field teams, and management to identify communication needs and priorities.
• Provide practical guidance to colleagues on collecting programme information, documenting activities, and preparing communication inputs.
• Support staff in using approved communication templates, branding materials, and documentation procedures.
• Coordinate the timely submission of communication inputs from programme teams and follow up on outstanding information required for publications and reporting.
• Participate in relevant programme meetings, planning sessions, and review meetings to identify communication opportunities and information needs.
• Perform other relevant duties assigned by the supervisor that are consistent with the objectives of the position.

KEY DELIVERABLES

• Communication plans, content calendars, and visibility materials developed and maintained as required.
• Regularly produced and quality-checked articles, programme updates, success stories, case studies, and other communication products.
• Updated and organized digital archives of approved photographs, videos, publications, and programme information.
• Accurate and engaging content for approved digital communication platforms.
• Communication and visibility materials aligned with LPF branding and applicable donor requirements.
• Documented communication coverage of selected programme activities, events, and organizational engagements.
• Timely communication inputs for programme reports, presentations, stakeholder meetings, and organizational publications.
• Evidence of compliance with informed consent, safeguarding, confidentiality, and ethical communication requirements.

REQUIRED QUALIFICATIONS AND EXPERIENCE

Minimum Requirements

• Bachelor’s degree in Mass Communication, Journalism, Public Relations, Communications, English, Media Studies, Information Management, or a related field.
• At least 3 years of relevant professional experience in communications, media, content development, information management, documentation, or public relations.
• Demonstrated experience writing, editing, and producing communication materials for an organization, project, media outlet, or development programme.
• Experience documenting programme activities, developing success stories, conducting interviews, or producing case studies and human-interest stories.
• Experience supporting organizational visibility, branding, digital communication, or social media content development.
• Strong writing, editing, proofreading, research, and interpersonal communication skills.
• Good working knowledge of Microsoft Office applications and digital communication tools.
• Ability to collect, organize, and present information accurately and in an engaging format.
• Strong attention to detail, organizational skills, and ability to manage multiple assignments and deadlines.
• Demonstrated understanding of confidentiality, informed consent, safeguarding, and ethical communication.

Desirable Qualifications and Experience

• Experience working with local or international NGOs, UN agencies, or humanitarian and development organizations.
• Experience supporting donor visibility, project communication, or communication activities in donor-funded programmes.
• Skills in graphic design, photography, video production, video editing, or other multimedia content development.
• Familiarity with website content management systems and social media management tools.
• Experience documenting humanitarian interventions, community initiatives, health programmes, WASH activities, protection interventions, or other development programmes.
• Knowledge of communication risks and safeguarding considerations in emergency and conflict-affected settings, particularly Northeast Nigeria.
• Relevant training or certification in digital communication, journalism, public relations, photography, graphic design, or content development.

CORE COMPETENCIES

• Written and Verbal Communication: Ability to communicate information clearly, accurately, and professionally across different audiences.
• Content Development and Storytelling: Ability to produce engaging, evidence-based, and audience-appropriate communication materials.
• Creativity and Innovation: Ability to develop fresh ideas and effective formats for communicating organizational activities and results.
• Information Management: Ability to organize, maintain, retrieve, and share information systematically and responsibly.
• Attention to Detail: Commitment to accuracy, consistency, quality assurance, and professional presentation.
• Digital Communication: Ability to use relevant digital platforms and tools to produce and disseminate communication content.
• Collaboration: Ability to work effectively with programme teams, management, field personnel, and external stakeholders.
• Integrity and Confidentiality: Ability to handle sensitive information responsibly and uphold organizational standards.
• Planning and Organization: Ability to prioritize assignments, meet deadlines, and manage multiple communication tasks.
• Safeguarding and Ethical Practice: Commitment to dignity, informed consent, privacy, inclusion, and responsible representation of programme participants.

SAFEGUARDING, CODE OF CONDUCT AND ORGANIZATIONAL VALUES

Lindii Peace Foundation is committed to safeguarding children, adults at risk, programme participants, and staff from abuse, exploitation, harassment, and other forms of harm.

The successful candidate is expected to:

• Comply with LPF’s Code of Conduct, safeguarding policies, Prevention of Sexual Exploitation and Abuse PSEA requirements, and other applicable organizational policies.
• Maintain professional boundaries and treat colleagues, programme participants, and community members with dignity and respect.
• Obtain appropriate consent and protect the privacy, safety, and dignity of individuals featured in communication materials.
• Ensure that communication products do not expose individuals or communities to avoidable harm, stigma, discrimination, or security risks.
• Protect confidential organizational information and handle personal data responsibly.
• Report safeguarding concerns, suspected misconduct, fraud, exploitation, or abuse through established reporting channels.
• Promote inclusion, impartiality, accountability, transparency, and respect for diversity in all professional activities.
• Participate in mandatory safeguarding, Code of Conduct, and other organizational training.

APPLICATION PROCESS

Interested and qualified candidates should submit the following documents:

An updated Curriculum Vitae CV outlining relevant qualifications, professional experience, and communication-related achievements.

• A cover letter explaining their suitability for the position, including relevant experience in communication, content development, documentation, information management, or organizational visibility.
• Where available, a portfolio or links to relevant writing samples, published articles, communication materials, digital content, or other work demonstrating relevant skills.

Method of Application

Interested and qualified candidates should forward their CV to: hr@lindiipeacefoundation.org using the position as subject of email.