Fleet Operations Manager

GIG Logistics is Nigerias leading Logistic Company with clearly defined market path, committed to providing cost effective and timed delivery Logistic Solutions that offers complete flexibility to our customers. Our top tier solutions incudes freight forwarding, ecommerce logistics and express courier delivery and we have a reputation for professionalism, speed and reliability. For more information about GIG Logistics, please visit: www.giglogistics.ng Job Summary:  The Fleet Operations Manager is responsible for the day-to-day management, coordination, and performance of the company’s fleet within GIG Logistics Technologies Limited\'s fleet network. The role ensures optimal fleet utilization, minimal downtime, cost efficiency, and adherence to safety and compliance standards to support last-mile and inter-state delivery operations.  Key Responsibilities:  Fleet Operations Management  Manage daily deployment of vehicles (bikes, vans, trucks) to meet delivery schedules.   Ensure availability of fleet for last-mile and line-haul operations.   Coordinate with hub and gateway teams to ensure smooth shipment movement.   Fleet Utilization & Performance  Monitor vehicle utilization and ensure optimal allocation across routes.   Track key operational metrics such as deliveries per rider, turnaround time, and idle time.   Identify and resolve operational inefficiencies quickly.   Maintenance & Repairs  Implement preventive maintenance schedules for all vehicles.   Ensure prompt resolution of breakdowns and minimize vehicle downtime.   Liaise with workshops and vendors to ensure quality and timely repairs.   Driver & Rider Supervision  Supervise drivers and riders to ensure productivity and discipline.   Monitor attendance, performance, and compliance with company policies.   Conduct regular training on safety, customer service, and operational standards.   Fuel & Cost Management  Monitor fuel usage and prevent wastage or fraud.   Track and manage operational expenses related to fleet activities.   Support initiatives to reduce cost per delivery and improve efficiency.   Safety & Compliance  Ensure all vehicles have valid documentation and meet regulatory requirements.   Enforce adherence to safety standards and safe driving practices.   Report and investigate accidents/incidents and implement corrective actions.   Technology & Reporting  Utilize fleet management systems (GPS tracking, telematics) for monitoring.   Generate and analyze reports on fleet performance and operational KPIs.   Provide regular updates to the DGM, Fleet Operations.   Vendor & Stakeholder Management  Manage relationships with third-party transporters and maintenance vendors.   Ensure adherence to SLAs and service standards.   Collaborate with operations, customer service, and finance teams.   Key Performance Indicators (KPIs):  Fleet availability rate   Vehicle downtime   Deliveries per rider/driver per day   Cost per delivery / cost per km   Fuel consumption efficiency   Maintenance turnaround time   Accident/incident rate   On-time dispatch and delivery performance   Qualifications & Experience:  Bachelor’s degree in Logistics, Engineering, Business Administration, or related field.   5–8 years’ experience in fleet or logistics operations.   Experience managing drivers/riders and multi-vehicle operations.   Familiarity with last-mile delivery operations is a strong advantage.   Key Competencies:  Strong organizational and coordination skills   Problem-solving and decision-making ability   Leadership and team management   Attention to detail and operational discipline   Ability to work in a fast-paced, high-volume environment   Preferred Skills:  Experience with fleet management or GPS tracking systems   Strong data analysis and reporting skills   Good knowledge of local transport routes and regulations   Success Profile (First 3–6 Months):  Improved fleet availability and reduced downtime   Better rider/driver productivity and discipline   Reduction in fuel wastage and operational costs   Faster turnaround time for maintenance and repairs