Business Objective
To strategically drive the Technical engineering business in line with overall company objective and oversee daily operations in the technical aspect of the business.
Key Responsibilities
- In depth understanding of AC and DC power systems Rectifiers, Inverters, UPS, AVR, ATS, panels,
- Knowledge of alternative/renewable energy technologies Solar, Wind, Hydro, Geothermal.
- Apply significant knowledge of industry trends and developments to improve technical service to clients.
- Suggest alternative technical solutions to meet client requirement more efficiently.
- Manage multiple technical teams within budget and project schedule.
- Develop long-term relationships with clients, through managing and interpreting their requirements.
- Persuade clients that a product or service best satisfies their needs in terms of quality, price, and delivery.
- Mentor, manage and motivate field engineers/subordinates.
- Work on after-sales support services and provide technical back-up as required.
- Liaise with management, Sales and marketing staff to discuss project specifications and procedures.
- Consistently deliver high-quality services to our clients.
- Identify and understand future business needs, prepare, and implement technical strategies to meet those needs.
- Coordinate and direct all technical projects, making detailed plans to accomplish goals and directing the integration of technical activities.
- Analyze technical needs, resource needs, and market demand, to plan and assess the feasibility of projects.
- Prepare monthly progress and executive summary reports on projects within purview.
- Good knowledge of other power systems like Diesel Generators, Transformers etc.
- Plan and direct the installation, testing, operation, maintenance, and repair of facilities and equipment.
- Ensure that the strategies adopted for every project are the most cost effective while ensuring that engineering service standards are still upheld.
- Direct, review and approve product design and changes.
- Oversight responsibility for the end-to-end life cycle of all projects and activities within the technical department.
- Assign, direct and evaluate direct reports’ work, and oversee the development and maintenance of staff competence.
- Stay abreast with the latest technologies and recommend solutions to novel customer requests in the interest of the organization.
- Develop and implement policies, standards and procedures for the technical department.
- Perform administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules, and making decisions about the purchase of materials or services.
- Review and recommend or approve contracts and cost estimates.
- Consult or negotiate with clients to prepare project specifications.
- Set technical goals within broad outlines provided by top management.
- Tracking projects that are subcontracted to third parties, ensuring they meet company standards.
General Responsibilities:
- Evaluate KPIs and performance for the Technical team.
- Formulate career development plans within the department.
- Collaborate with other departments to create coordinated plans for general business growth.
- Develop and implement safety guidelines in all aspects of Technical department use of electrical equipment’s, batteries and general risk management.
Requirements
- Bachelor’s in electrical/Electronics Engineering or related discipline.
- Previous/current supervisory/managerial role recommended.
- 7-10 years’ experience in either banking or/and Telecommunications industry.
- In depth understanding of AC and DC power systems Rectifiers, Inverters, UPS, AVR, ATS, panels, Diesel Generators, Transformers.
- Knowledge of alternative/renewable energy technologies Solar, Wind, Hydro, Geothermal.
- Strong managerial, communication and presentation skills.
- Expertise with CRM systems and practices.
- Ability to multi-task, prioritize, and manage time effectively.
- HSE knowledge and certification is an added advantage.
- Certification in alternative power solutions and/or electrical engineering is desirable.
Experience:
- Electrical and electronic engineering: 7 years Required
- Solar design and installations: 7 years Required
- Leadership and stakeholder manager: 5 years Required
- Team leadership: 5 years Required
- Client/customer management: 7 years Required
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