Responsibilities
- Installation and maintenance of retail filling station equipment.
- Identify and resolve technical issues using diagnostic techniques and tools.
- Respond to customer inquiries, providing clear explanations and solutions.
- Resolve technical problems, escalating complex issues to senior technicians or experts.
- Maintain accurate records of issues, solutions, and customer interactions.
- Contribute to and update the knowledge base, sharing expertise with the team.
- Work with internal teams, such as development, sales, or marketing, to resolve technical issues.
- Participate in training and development to stay up-to-date with new technologies and products.
- Perform routine maintenance tasks to prevent future technical issues.
- Timely and appropriate reporting of these activities to the supervisor
- Interfacing with the team leads and the head of unit.
Qualifications
- OND / HND / B.Sc Degree in Mechanical or Electrical engineering or related fields
- Minimum of 2 years' experience
- Experience in dispensing pumps and electric motors will be an added advantage
- Must have excellent communication skills
- High cognitive & organizational skills.
- Problem-solving skills
- Proficiency in Microsoft applications including Word, Excel and PowerPoint.
- Good knowledge of related Health and Safety Standards
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