Operations Representative

Location: Maza Maza, Ajah, Iyana-Ipaja, Jibowu

About the role

We\'re looking for an Operations Rep. based in Lagos to drive customer and business growth for intercity.ng. You\'ll identify and pursue new sales opportunities, build relationships with customers and transport operators, promote our services, and consistently contribute to our revenue targets.

This role is ideal for someone who is outgoing, persuasive, target-driven, and comfortable speaking with people both online and offline.

What you\'ll do

• Identify and pursue new sales opportunities across Lagos
• Generate leads through direct outreach, referrals, social media, networking, and other channels
• Reach out to prospective customers and businesses to introduce intercity.ng\'s products and services
• Build and maintain strong relationships with existing and prospective customers
• Understand customer needs and recommend suitable intercity.ng solutions
• Follow up consistently with leads and move prospects through the sales pipeline
• Meet and exceed weekly and monthly sales targets
• Maintain accurate records of leads, prospects, conversations, and sales activities
• Work closely with the operations and marketing teams to improve customer acquisition and retention
• Gather customer feedback and share insights that can improve our products and services
• Monitor competitors, market trends, and customer needs within the Lagos transportation market
• Prepare regular reports on sales activities, pipeline, conversions, and revenue performance

What we\'re looking for

• Bachelor\'s degree in Business Administration, Marketing, Sales, Communications, or a related field
• 1–3 years of experience in sales, business development, customer acquisition, or a related role
• Proven ability to generate leads and convert prospects into customers
• Excellent communication, negotiation, and interpersonal skills
• Strong customer relationship management skills
• Comfortable making calls, sending messages, conducting meetings, and engaging prospects in person
• Self-motivated, target-driven, and comfortable working with sales KPIs
• Good knowledge of Lagos and its business/customer environment
• Comfortable using CRM, spreadsheets, messaging, and other digital tools
• Ability to work independently in a fast-paced, remote-first environment
• Previous experience in transportation, mobility, logistics, travel, fintech, or technology is an advantage

What success looks like

• Consistently meeting or exceeding monthly sales targets
• Growing the number of active customers and business accounts
• Maintaining a healthy and well-managed sales pipeline
• Converting qualified leads efficiently
• Building strong, long-term customer relationships
• Providing useful market and customer insights to the wider team

Benefits

• Supportive, collaborative team
• Flexible working hours, remote-first
• Competitive performance-driven environment
• Exposure to modern sales and business tools
• Opportunity to grow with a fast-moving mobility technology company

Method of Application

Interested and qualified? Go to T40 Technologies on myt40.notion.site to apply