Job Summary
- A reputable pharmaceutical company is seeking a smart, proactive, and customer-oriented Female Customer Service Officer to join its team in Abuja.
Key Responsibilities
- Attend to customer inquiries and complaints professionally.
- Build and maintain strong relationships with customers.
- Process customer orders and follow up to ensure timely delivery and customer satisfaction.
- Support sales activities and convert customer inquiries into business opportunities.
- Maintain accurate customer records and prepare periodic reports.
- Liaise with relevant departments to ensure efficient service delivery.
Requirements
- Minimum of OND/HND/B.Sc. in any discipline.
- Strong communication, customer service, and sales skills.
- Ability to identify customer needs and convert inquiries into sales.
- Proficiency in Microsoft Office applications.
- Previous experience in customer service, sales, or the pharmaceutical industry is an added advantage.
- Must possess a valid driver's license and be able to drive confidently.
- Ability to work with minimal supervision and meet set targets.
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