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Tracking & Recovery Officer

Ascentech Services Limited

  • Lagos
  • On-site
  • Full Time
  • Today

Job Summary

  • Monitor loan repayments, track overdue accounts, locate delinquent borrowers, and execute recovery strategies through calls and field visits to minimize defaults and meet targets.

Key Responsibilities

  • Track repayment schedules to identify overdue and delinquent accounts.
  • Contact borrowers via calls, SMS, emails, and field visits to secure repayments.
  • Negotiate realistic repayment plans and follow up on payment commitments.
  • Maintain accurate recovery records and an updated database of overdue accounts.
  • Identify potential fraud and escalate high-risk cases to risk or legal teams.
  • Prepare daily, weekly, and monthly reports on recovery and delinquency trends.
  • Ensure all collection activities comply with company policies and regulations.

Requirements and Qualifications

  • Education: B.Sc. or HND in Finance, Accounting, Business, Economics, or related fields.
  • Experience: 1–3 years in debt recovery, collections, or loan monitoring within Fintech or Banking.
  • Technical: Proficiency in Microsoft Excel and loan management systems.
  • Skills: Strong negotiation, analytical reporting, and ability to handle difficult conversations. Attributes: Willingness to conduct field visits across Lagos and work with minimal supervision.

Method of Application

Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the job title as the subject of the mail.

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