Key Responsibilities
- Provide excellent customer service both in-store and through online channels.
- Respond promptly and professionally to customer enquiries and orders.
- Provide accurate information about products and assist customers with purchases.
- Process sales transactions and maintain high customer service standards.
- Upload new products and update product information on the Point of Sale POS system.
- Design basic promotional graphics using Canva.
- Assist with email marketing campaigns and other digital marketing activities.
- Manage inventory by recording stock movements and reporting low stock levels.
- Maintain accurate sales and inventory records.
- Ensure products are properly displayed and the store remains clean, organized, and attractive.
- Support daily store operations and perform other duties assigned by management.
Requirements
- Minimum of SSCE, OND, HND, or Bachelor's degree.
- Must reside in or around Amuwo Odofin, Ago Palace Way, or nearby locations.
- Excellent verbal and written communication skills.
- Proficiency in using smartphones, computers, and digital applications.
- Experience using Canva and email marketing tools is required.
- Basic knowledge of Microsoft Office applications.
- Strong customer service and interpersonal skills.
- Good inventory management and record-keeping skills.
- Honest, responsible, organized, and detail-oriented.
- Willingness to learn and adapt in a fast-paced retail environment.
- Previous experience in retail or sales is an added advantage but not mandatory.
Method of Application
Interested and qualified candidates should forward their CV to: whipsmartrecruitment@gmail.com using the position as subject of email.
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