What You Will Do
- Run the weekly operating cadence: team check-ins, action tracking, and follow-up until tasks are done.
- Own performance management, including goal setting, monthly reviews, incentive tracking and performance improvement plans.
- Handle core HR: recruitment coordination, onboarding, employment documentation, staff records and HR policies.
- Coordinate internal projects across commercial, field and support teams, tracking milestones and flagging risks early.
- Prepare clear management reports, dashboards and meeting notes for the CEO.
- Manage office administration, vendors, and scheduling for the CEO and stakeholders.
What You Bring
- At least 4 years in Operations, program management and/or HR, with at least 2 years managing or coordinating a team and coordination projects.
- Evidence of having run a performance management or staff appraisal process.
- Experience coordinating multi-team or multi-site projects development-sector program experience is a strong plus.
- Strong skills in AI, Google Sheets, Canva/PowerPoint and Word.
- Clear written and spoken English, and the confidence to hold people accountable respectfully.
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