Job Functions:
- To focus on driving customer acquisition and growing volumes, especially in the area of Retail business in the Bank through opening of different types of accounts.
- To give feedback to the sales team and product management about market situations on new product/existing product development/upgrade for growing small and medium scale businesses and individuals in our marketing environment.
- To reactivate inactive and dormant accounts in the branch and reactivation by proxy as well as USSD.
- To onboard new and existing customers on alternate channels such as mobile app, internet banking and USSD platform.
- To bring about value-added benefits to every customer by cross-selling other value-added products to every customer.
- To come up with initiatives and ideas that enables improved productivity and achievement of milestones.
- Build a customer retention strategy e.g. keeping customers informed and using gamification.
Experience, Qualification and Required Skills:
- HND / B.Sc Degree from a reputable institution.
- Must have completed NYSC.
- Minimum of 2 years of relevant experience.
- Candidate must be very smart and tech-savvy.
- Excellent communication skills both written & oral.
- Good interpersonal skills.
- Professional, able to maintain confidentiality and ethical behavior.
Remuneration:
- Salary: N180,000 – N230,000 Monthly negotiable based on prior experience
- Other Benefits: Commission, HMO, Pension, 13th Month and Annual Leave Allowance.
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