Job Description
- Responsible for leading a team of facilities staff, overseeing daily operations, and ensuring the smooth functioning of all facilities.
- Implement and maintain safety protocols, conduct regular inspections, and ensure compliance with health, safety, and environmental regulation.
- May be involved in smaller projects, renovations, or relocations, ensuring timely and within-budget completion.
- To direct preventative repairs and maintenance procedures and ensure buildings and equipment are well maintained and in optimal working condition.
- Responsible for day-to-day operational activities in the assigned region.
- To ensure that all operations are in accordance with established health, safety and environmental standards and regulations and that services purchased are of acceptable quality at the least possible cost.
- Ensure high standards of customer service are maintained by the facilities team, addressing and resolving issues effectively.
- Liaises with service providers on all premises maintenance issues and also ensuring the use of good quality materials, good finishing with prompt attention.
- Monitoring of all maintenance activities to ensure that they adhere to the service level.
- Agreement and ensures the inspection of workmanship and materials as defined in the manuals.
- Ensures that all buildings, grounds, and equipment are well maintained and in optimal working Condition.
- Ensures that services purchased are of acceptable quality in compliance with procurement policy.
- Liaising with the BSM and Asset Custodian in scheduling of time for the supervision and planned preventive maintenance activity.
- Responsible for resource management for branches within the regions.
- To ensure that bank operations are in compliance with established procedures, policies, regulations and codes as it affect property maintenance.
Qualifications
- Bachelor’s degree in Estate/Facilities Management, Civil/Mechanical Engineering or other relevant disciplines.
- Additional qualifications like relevant Master's degree and professional certifications can be an added advantage.
Experience:
- At least 5 years demonstrable experience in Facilities Management or Customer Service Management.
Additional Information:
Behavioural Competencies:
- Making Decisions
- Empowering Individuals
- Upholding Standards
- Directing People
Technical Competencies:
- Risk Management
- Coaching and Mentoring
- Real Estate Industry Regulatory Framework.
Method of Application
Interested and qualified? Go to Stanbic IBTC on jobs.smartrecruiters.com to applyRecruiter Queen never charges candidates to apply for a job. If anyone asks you to pay to be hired, don't pay, and let us know.