JOB RESPONSIBILITIES:
- Receive payments through various methods cash, online payments etc. and check for the eligibility of HMO/Corporate patients.
- Responsible for preparing bill estimate.
- Collect all the information needed to calculate bills receivable order amounts, discount rates etc.
- Determines patient invoice by capturing services noted in patient chart, clarifying services with physicians.
- Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends.
- Check the data input on final bills to ensure accuracy.
- Uploads bills and claim forms online.
- Issues invoice by entering service data; calculating charges; mailing invoices.
- Maintains patient and invoice files by entering and adjusting data.
- Manage account balances to discover outstanding debts or other inconsistencies.
- Identifies responsible party by examining patient record.
- Issue customer account statements periodically or whenever necessary
- Send reminders for payments and contact patients when assigned.
- Update accounting records with new payments, balances, customer information etc.
- Answer questions and handle complaints from customers regarding bills.
- Performs other tasks as assigned.
Job Requirements
- Minimum of 2 years’ professional experience in billing and finance operations
- Demonstrated ability to prepare and analyze financial reports
- Experience with billing software and other accounting software
- Ability to maintain accurate records and meet deadlines
- Strong attention to detail, problem-solving, and analytical skills
- Customer service experience is a bonus.
- Bachelor’s degree in business, Finance, Healthcare, or Related Field.
- Adheres to laws and confidentiality guidelines.
- Proficient in MS Office especially Excel; working knowledge of Sage 200
- Excellent interpersonal and communication skills
- Ability to be polite and compassionate without lacking confidence.
- Sound negotiation and persuasion skills.
- Analytical and problem-solving skills.
- Excellent verbal and written communication skills
- Ability to work effectively in a team environment
Method of Application
Interested and qualified candidates should forward their CV to: career_mlcc@medserve.ng using the position as subject of email.
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