Customer Service & Sales Rep

Onyx Beauty Hub is a luxury hair brand that offer wholesale and retail of virgin hair and raw single donor hairs . We offer variety of hair textures, including straight, wavy and curly hairs. Our hairs are carefully sourced and selected from various donors in China, Vietnam, Laos, Cambodia, Philippines, India, Burma, Argentina

Job Position: Customer Service & Sales Representative
Job Location: Lekki, Lagos
Employment Type: Full-time
Work Schedule: Monday – Saturday (9:00 AM – 6:00 PM)

Job Responsibilities

1. Attend to customer inquiries via WhatsApp, Instagram, phone calls, and other channels.
2. Convert inquiries into sales and achieve assigned sales targets.
3. Follow up on leads, abandoned carts, and prospective customers.
4. Build and maintain strong customer relationships.
5. Process orders and coordinate with relevant departments for timely delivery.
6. Handle customer complaints professionally and ensure prompt resolution.
7. Update customer records and activities on the CRM system.
8. Support promotional campaigns and customer engagement initiatives.

Job Qualifications

1. ND, HND, or B.Sc. qualification.
2. Minimum of 1 year experience in Customer Service, Sales, or a similar role.
3. Excellent communication and interpersonal skills.
4. Proficiency in WhatsApp Business, Instagram, and other social media platforms.
5. Familiarity with CRM systems.
6. Strong sales, negotiation, and customer relationship management skills.
7. Ability to work in a target-driven environment.

Salary
N150,000 per month.

Application Deadline
20th October, 2026.

How to Apply
Interested and qualified candidates should send their CV to: hronyxhairbynelly@gmail.com  using “Customer Service & Sales Representative Application” as the subject of the email.