Job Description
- Handle guest payments accurately and courteously while maintaining complete records of hotel cash and electronic transactions.
Responsibilities
- Receive cash, card and transfer payments and issue accurate receipts.
- Confirm approved prices, charges and payment status before closing transactions.
- Operate the hotel's POS or billing system and maintain an accurate cash float.
- Balance cash and electronic collections against sales reports at the end of each shift.
- Report discrepancies promptly and hand over takings according to hotel procedures.
- Respond politely to billing enquiries and safeguard cash, transaction records and guest information.
Requirements
- Candidates should possess an SSCE; OND in Accounting, Business Administration or a related discipline is an advantage.
- At least 1 year of cashiering experience, preferably in a hotel, restaurant or retail environment.
- Good numeracy, basic computer skills and familiarity with POS systems.
- Honesty, attention to detail and strong customer service skills.
- Ability to work shifts, weekends and public holidays.
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