Role Overview
The Business Development & Growth Lead will be responsible for:
- Identifying and developing new business opportunities
- Building strategic relationships
- Commercializing our software and automation solutions
- Developing sales pipelines
- Improving customer acquisition processes
- Help position the company as a leading provider of business automation and operational systems
The ideal candidate should understand consultative B2B selling and be comfortable engaging with business owners, SMEs, operational managers, and decision-makers.
Key Responsibilities
Business Development & Sales
- Identify and pursue new business opportunities across target industries
- Build and maintain strong client relationships
- Develop and manage a structured sales pipeline
- Lead product demonstrations and client discovery meetings
- Convert leads into long-term recurring customers
- Prepare proposals, quotations, and commercial presentations
- Follow up consistently with prospects and existing clients
Growth & Commercial Strategy
- Help refine the positioning of our software and automation products
- Identify industries and market segments with strong commercial potential
- Develop strategies to improve recurring revenue and client retention
- Assist in partnership development and strategic collaborations
- Contribute ideas that improve scalability, customer acquisition, and monetization
Customer & Market Understanding
- Understand operational pain points faced by businesses
- Translate client business challenges into solution opportunities
- Gather customer feedback to improve product-market fit
- Maintain awareness of market trends, competitors, and technology opportunities
Internal Collaboration
- Work closely with technical and operations teams
- Ensure smooth communication between clients and project delivery teams
- Help improve onboarding and customer experience processes
Requirements
Required Skills & Experience
- 3+ years experience in business development, B2B sales, SaaS, technology solutions, or operational consulting
- Strong communication and relationship-building skills
- Ability to think strategically and commercially
- Experience managing pipelines, follow-ups, and sales processes
- Comfortable presenting software or technology solutions to clients
- Strong organizational and reporting skills
- Good understanding of business operations and process improvement
Preferred Experience
- Experience selling SaaS, automation systems, operational software, CRM systems, AI tools, or business solutions
- Startup or growth-stage company experience
- Experience working with SMEs or operationally intensive businesses
- Familiarity with CRM tools and sales management systems
Ideal Candidate Traits
We are looking for someone who:
- Has a builder and ownership mentality
- Is proactive and commercially ambitious
- Thinks in systems and solutions, not just sales
- Can work independently and drive initiatives
- Is relationship-oriented and trustworthy
- Wants long-term growth and leadership opportunities
- Is adaptable and interested in AI and business automation
Method of Application
Please send:
- Your CV/Resume
- A short introduction about yourself
- Examples of businesses/products/services you have helped grow
- Why you believe you are a good fit for this role
to: recruit@gn128.com
Subject: Application – Business Development & Growth Lead
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