Billing and Account Receivable Officer

Job Description

• A Billing/Account Receivable Officer isresponsible for recovering money owed by customers to theorganization.
• The credit function plays a vital rolein the finance department to ensure that invoices are paid on time to assistthe organization manage their cashflow.

Key Responsibilities
Reporting to the Credit control supervisor, theBilling/Account Receivable Officer role will perform a wide range ofduties and responsibilities. These may include,but are not limited to:

• Chasingup overdue payments via telephone and email and visits
• Invoicing
• Resolvingcustomer Accounting queries and issues
• Setting credit limits
• reconciliation of payments to customer’s accounts
• Solve problems regarding incorrect payments.
• identifying clients that exceeded credit limits for disconnection.
• Highlighting problem customers to senior management
• WHT recovery and follow up.

Skills and Attributes
The more common skills and attributes that are most needed for this role may include:

• Understanding of the end-to-end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organizational and time management skills
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Tenacity and ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages.